Here you can find answers to common questions pertinent to league and sports team printing. For general questions about printing methods, payments, garments or artwork requirements, see our Frequently Asked Questions page.
Definitions of TermsA "roster change" occurs after the quote approval when any player or coach is moved from one team to another, dropped from a team, or when a new player or coach is added to a team.
A "late add" is any player or coach added to any team after the initial jersey order has been placed.
A "dropped player" occurs when any player or coach is removed from a team, but not assigned to another.
Our post-production period extends from opening day to the following Friday, assuming the opening day falls on a weekend. We encourage leagues to get all their final late adds or roster changes in before this time.
Yes, but we recommend ours because of it's error-proofing capabilites. We strongly encourage using our proprietary document for this, but if a league insists on using their own spreadsheets (Excel docs, Google docs, etc.), we absolutely require standardized naming conventions:
YXS—Youth Extra Small
YS—Youth Small
YM—Youth Medium
YL—Youth Large
YXL—Youth Extra Large
AS—Adult Small
AM—Adult Medium
AL—Adult Large
AXL—Adult Extra Large
AXXL—Adult Double Extra Large
3X—Adult Triple Extra Large
4X—Adult 4X
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Yes, any late add or roster change during post-production period will be billed to your league at the same rate.
We do not reimburse leagues for any uniform or printing expenses that result from roster changes. When possible, if the dropped player's uniform has not yet been printed, we will attempt to use their blank jersey for any applicable late adds or roster changes. Any uniforms not used because of quits or team changes are either billed or restocked and charged accordingly. The league will be charged restock fees or the cost of jerseys, whichever is lower.
We do not charge shipping fees for uniforms ordered during this period. Any uniforms ordered after the closing period will be subject to shipping fees. Late add charges will accrue on a separate invoice to be paid in full on or before the Friday after opening day.
When the mistake results from data entry error on behalf of the league, all misspellings, wrong numbers and incorrect jerseys will be replaced or remade at expense of league. When the mistake results from production error on behalf of Ventura Creative Services, the mistake will be replaced or remade at the expense of Ventura Creative Services.